WELCOME TO SWAN'S TRAIL ROAD
SHIPPING & RETURNS
SHIPPING POLICY
Processing
Once an order is received, please expect 5-7 business days for processing and shipping. My goal is to always have your order shipped sooner though!
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What will shipping cost?
Shipping is calculated automatically at checkout by the USPS. The cost depends on the size of your order and your location.
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Local Pickup + Delivery
Friends and family may choose local pickup. There is a 5 day window to pick up your order. If you need more time or a specific pick up date please let us know.
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Under certain circumstances we offer delivery to the immediate Enumclaw area only. Reach out to us to discuss this option.
RETURN & EXCHANGE POLICY
Returns & Exchanges
Due to the handmade nature of our products, we do not offer refunds on any products unless your order is damaged upon receipt.
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What if an item arrives damaged?
If an item arrives damaged, please take pictures of the outside of the packaging showing the damage, pictures of the damaged product, and a picture of the shipping label. Send those pictures via email within 24 hours of receipt to arrange a replacement or credit.
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